Service Guarantee

As a provider of disability employment services, Hume Employment Service abides by the Australian Government Program Service Guarantee.

As your Disability Employment Services provider we will:

• Explain clearly what services you are eligible to receive, what we will do for you, and what you have to do, including how often we will meet
• Provide assistance to help you find and keep a job, and provide ongoing support while working if you need it
• Treat you fairly and with respect, in line with the Disability Services Standards
• Take account of any impact your disability, injury or health condition may place on your ability to find and keep work, as well as any other recognised limits such as parenting or caring responsibilities

Download the Programs Service Guarantee

Employment Services Code of Practice

Organisations contracted to deliver Australian Government funded employment services have agreed and are committed to observe the Employment Services Code of Practice. This Code of Practice sets out the principles and standards that underpin the delivery of employment services and other services to increase employment outcomes and participation in economic activities in Australia especially for disadvantaged client groups.

Download the Employment Services Code of Practice