Personal Support Programme

The Personal Support Programme (PSP) helps people tackle difficult personal circumstances and stay connected to the economic and social life of your community.

It is a bridge between short-term crisis services and employment programs like Job Network. PSP helps you tackle those things that are holding you back from participating in the community, getting a job or benefiting from employment assistance.

PSP helps deal with personal circumstances that include:

• Homelessness

• Drug or alcohol problems

• Severe psychological conditions or mental illness

• Personality Disorders - including anger management issues

• Mood disorders - including depression

• Anxiety disorders - including agoraphobia and panic attacks

• Torture or trauma or other stress disorders

• Gambling problems

• Domestic violence

• Financial management problems

• Physical or intellectual disability

• Social isolation/language skills

• Long-term unemployment

• Isolation, and

• Ethnic or racial discrimination

Hume Employment Service Limited (HESL) offers a range of free services which are individually tailored to meet your individual needs. These services include:

• Counselling and personal support - including guidance, help, encouragement, building self-esteem and confidence

• Referral and advocacy - helping to link you into your local community and to access services

• Practical Support - for instance, help to attend interviews or with transport

• Outreach activities - helping you if you have special needs

• Assessment - setting goals and plans and monitoring progress

HESL offers PSP services to clients in the Ovens and Goulburn Valley Employment Service areas (see our locations map for area details). These services are delivered from our Wangaratta, Seymour, Shepparton, Benalla, Echuca and Myrtleford offices.

Our friendly and professional staff will ensure that your personal information is treated confidentially, and we deliver these services in accordance with the PSP Service Guarantee and the Employment Services Code of Practice. For more information please contact us.

This information has been adapted from the Department of Education, Employment & Workplace Relations handbook - "Your guide to the Personal Support Programme".